[Ltb-users] Cannot send password reset link

Reinis Grauds RGrauds at rfiroundtables.com
Thu Oct 29 02:13:04 CET 2015


I am trying to set up SSP for the first time and have gone through all the config options as described in the documentation.

However, I cannot get the password reset links to send. The error displayed in the browser is "Error when sending confirmation email". The error in  the nginx log files is:
2015/10/29 12:00:19 [error] 23763#0: *145 FastCGI sent in stderr: "PHP message: Send reset URL https://***removed***/ssp/index.php?action=resetbytoken&token=***removed***
PHP message: Error while sending token to ***removed*** (user ***removed***)" while reading response header from upstream, client:, server: localhost, request: "POST /ssp/?action=sendtoken HTTP/1.1", upstream: "fastcgi://unix:/opt/bitnami/php/var/run/www.sock:", host: "***removed***", referrer: "https://***removed***/ssp/?action=sendtoken”

Can anyone help me debug this please?


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